Skip to content

Client Implementation — Al Faisal

Client Profile

Field Value
Client Name Al Faisal
Type School
Location
Number of Students
Number of Campuses Multiple
Current Systems Central (SIS)
Contract Start
Go-Live Target
Project Manager
Solution Architect

Solutions in Scope

Solution In Scope Notes
ERP ❌
ARM ✅ Multi-campus, 4-term billing, CSV-based billing instructions
EPM ❌

Implementation Notes

Al Faisal follows the same ARM billing concepts as other clients but uses a CSV-based approach for billing instructions rather than the automated configurator. This is an interim arrangement while the Central SIS integration is being stabilized. Manual campus reconciliation with the school is required before each billing cycle. The school bills per term (4 terms per year).

Configurator Usage

Al Faisal does not use the automated billing configurator suitelet. The configurator exists in the account but is unused. Billing instructions are managed via CSV import:

  1. Export student data from NetSuite (with year level, item assignments)
  2. Filter and map items to students in CSV (e.g., year 7-10 → laptop hire fee)
  3. Import billing instruction applied-to records via CSV — the parent billing instruction records already exist in the account
  4. Generate invoices from the imported instructions

Al Faisal has its own version of the billing codebase, different from both Saint Edwards and the newer accounts. The billing instruction + billing instruction applied-to record pattern is used (same as Saint Edwards), but item assignment is done manually rather than through the configurator.

Project Timeline

Phase Start End Status
Discovery & Requirements
Solution Design
Configuration & Customization
Data Migration
Testing (SIT)
User Acceptance Testing (UAT)
Training
Go-Live Completed
Hypercare / Post Go-Live Completed

Detailed Documentation